You can check the status of your order by utilizing our order lookup tool. Your transaction ID can be found in your confirmation email. The results will update as your order moves from production/unshipped to shipped. Once your order has shipped from our warehouse, you will be able to access your tracking information here, and we will also send you the tracking link via email. Be sure to keep an eye on your inbox as well as your spam/promotions folders for any shipping updates.
Please note that many items are on pre-order - you can learn more about pre-orders HERE, and you can also check your confirmation email and product page for more details on the estimated ship date. Orders that are not on pre-order ship within 1-2 business days due to processing time at our warehouse.
Tips for how to use:
- Enter the same email that you used for checkout.
- Enter your transaction ID. Check your order confirmation email for this information, it will be in the top left of your confirmation page under "Transaction".
Credit Card: Begins with a "ch_"
PayPal: A 17 digit combination of letters & numbers