DOMESTIC ORDERS (shipping within the U.S.)
If a domestic order is returned to the sender, we will work with you to reship your order. Once the item is returned and processed at our facility, we will reach out via email to confirm the correct address to reship to, and also invoice for the reshipment costs. Once the invoice is paid, the package will be reshipped.
If you have an order that is being sent back to us, please keep an eye on your inbox and spam folder for an email from us, as we do require a response and the reshipment fee payment before reshipping. If we do not hear back via email, we will refund the original item cost. Please note we are unable to refund original shipping charges, and we are unable to restore the order once a refund is processed.
We appreciate your patience, as this may take a few weeks to process after the item is received back.
INTERNATIONAL ORDERS (shipping outside of the U.S.)
International orders that are returned to the sender will be refunded the cost of the item(s). Original shipping costs will not be refunded and unfortunately, we are unable to reship international orders.