If your order has not shipped already, please use the form link below to request to change your address:
Unfortunately, we are unable to edit the address for an order after it has shipped. We are not responsible for any order that is returned or lost due to an invalid or incorrect address entered at checkout. If your order is lost due to an invalid address inputted upon checkout, a refund will not be issued. We recommend contacting the mail carrier in case they can forward or adjust your order shipping address, but please note that they are often not able to do this for an order already in transit.
If the order is returned to us, you may choose to have this re-shipped for a fee, or, we can refund the cost of the item(s) back to the original form of payment. For more information on return to sender situations, please click HERE.
If your shipping address is flagged as invalid when we are preparing for shipment, we may reach out via email to confirm the shipping address details. If we do not hear back and the address is shippable, we will ship the order as is. If the shipping address is missing essential details and we do not hear back, we will cancel and refund your order in full. We reserve the right to make any necessary changes to your address when there are minor errors preventing your order from shipping. Please keep an eye on your email inbox as well as your spam folder in case we need to contact you regarding your shipping address or a returned order.
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